nowCRM Journeys

Empowering NGOs to Create Lasting Impact

nowCRM JOURNEYS is a powerful tool designed specifically for NGOs to create meaningful, automated engagement sequences. It helps you nurture relationships with donors, volunteers, and beneficiaries, maximizing your impact while saving precious time and resources.

Key Features of nowCRM JOURNEYS for NGOs

Mission-Driven Journey Design

  • Cause-Centric Naming: Create journeys that reflect your mission, like "Rainforest Protector Path" or "Clean Water Champion Journey".
  • Multilingual Support: Design journeys in multiple languages to reach global supporters and beneficiaries.
  • Flexible Step Creation: Build journeys with unlimited steps to match the complexity of your programs and campaigns.

Stakeholder-Focused Communication

  • Personalized Content Integration: Incorporate tailored content that resonates with your audience's values and interests.
  • Channel Diversity: Reach stakeholders through their preferred channels - email, SMS, WhatsApp, or social media.
  • Ethical Engagement: Set communication preferences to respect donor wishes and maintain trust.

Impact-Driven Triggers and Conditions

  • Milestone-Based Progression: Move contacts through journeys based on their level of engagement or contribution.
  • Program-Specific Rules: Create conditions that align with your NGO's unique programs and objectives.
  • Beneficiary-Centric Automation: Trigger journey steps based on beneficiary needs or program stages.

Holistic Analytics for Continuous Improvement

  • Impact Measurement: Track how journeys contribute to your overall mission and goals.
  • Stakeholder Insights: Gain a deeper understanding of your supporters' engagement patterns.
  • Program Effectiveness: Use journey data to refine and improve your NGO's initiatives.

Key Features of nowCRM JOURNEYS for NGOs

Donor Cultivation Journey

  1. Welcome:
    Send a heartfelt welcome message introducing your NGO’s mission.
  2. Education:
    Share stories and statistics about the issues you’re addressing.
  3. Involvement:
    Invite donors to virtual events or local volunteer opportunities.
  4. Impact Report:
    Provide personalized updates on how their contributions are making a difference.
  5. Upgrade Request:
    Thoughtfully ask for increased support based on their engagement.

Volunteer Engagement Path

  1. Onboarding:
    Introduce new volunteers to your NGO’s culture and values.
  2. Skill Matching:
    Suggest roles based on their interests and expertise.
  3. Training:
    Provide necessary resources and guidance for their roles.
  4. Recognition:
    Celebrate their contributions and impact.
  5. Leadership:
    Invite highly engaged volunteers to take on greater responsibilities.

Beneficiary Support Sequence

  1. Needs Assessment:
    Gather initial information about the beneficiary’s situation.
  2. Resource Allocation:
    Communicate available support and next steps.
  3. Check-ins:
    Regular follow-ups to ensure needs are being met.
  4. Feedback Collection:
    Gather insights to improve program delivery.
  5. Empowerment:
    Provide resources for long-term self-sufficiency.

Get Started.

Discover how nowCRM JOURNEYS can amplify your NGO's mission. From cultivating deep-rooted supporter relationships to streamlining beneficiary support, our platform is your partner in creating positive change.