At nowtec solutions, we’re constantly striving to improve our platform and provide our users with the most efficient and integrated tools for customer relationship management. We’re excited to share some of our recent developments that are set to revolutionize your CRM experience.
New Features and Improvements
Integrated Form Builder
We’ve introduced a powerful form builder directly within nowCRM, eliminating the need for third-party tools. This new feature allows you to create:
- Simple order forms
- Surveys
- Petitions
- And much more
Coming soon: We’re working on adding theming options and embed functionality to make your forms even more versatile and brand-aligned.
Support Ticketing System
The form builder is just the beginning. We’re using this as a foundation to develop a comprehensive support ticketing system. Our team is hard at work, and we expect to unveil the first version within the next two months.
Enhanced Composer Workflow
Our composer tool has undergone significant improvements to streamline content generation and publishing:
- Output Selection: Users now start by choosing the primary output format (e.g., Email, Blog).
- AI-Powered Draft Generation: Based on your prompt, an initial draft is created.
- Editing and Approval: Refine the draft until it meets your standards.
- Multi-Channel Content Creation: The approved text serves as a high-quality base for generating content across various channels (letters, social media, messenger).
This new workflow ensures consistency and quality across all your communication channels.
Journey Feature Evolution
We’ve dedicated substantial time to enhancing our journey feature:
- Expanded Automation Capabilities: Journeys can now handle a wide array of automations triggered by virtually any database value.
- Pre-fabricated Journey Steps: We’ve added the option to create reusable journey steps in settings, allowing for a modular approach to journey creation.
Looking Ahead
These updates represent our commitment to providing a cutting-edge CRM solution that adapts to your evolving needs. By integrating advanced features like AI-assisted content creation and sophisticated automation, we’re empowering businesses to manage customer relationships more effectively than ever before.
We’re continuously working on new features and improvements. Stay tuned for more updates, including the launch of our support ticketing system and further enhancements to our form builder and journey features.
Your feedback is crucial in shaping the future of nowCRM. For more information or to schedule a demo of these new features, please contact me directly.
Best regards,
Andi Freimueller, CEO nowtec solutions AG
Mobile: +41 79 251 38 35,
Email: [email protected]